1. Purpose of This Page

This page outlines how our studio works, what clients can expect from us, and what we expect in return. These terms exist to ensure clarity, respect, and smooth collaboration for all projects.

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2. Inquiry & Discovery Process

Submitting a project inquiry does not create a client relationship or guarantee services. All projects are subject to review and formal acceptance. Services begin only after a written agreement has been signed and any required deposit has been received.

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3. Confidentiality

All information shared through our inquiry form or during initial discussions is treated as confidential. We do not disclose, share, or sell client information, concepts, or business details to third parties unless required by law. Submission of an inquiry does not transfer ownership of ideas or intellectual property to either party.

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4. Scope of Services

Services are provided only as outlined in a written agreement. Any work outside the agreed scope requires separate approval and may incur additional fees.

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5. Intellectual Property

All creative processes, methodologies, frameworks, templates, tools, and proprietary systems used by the studio remain its intellectual property unless otherwise stated in writing. Final deliverables are released only after full payment has been received.

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6. Client Responsibilities

Clients are responsible for providing accurate information, timely feedback, approvals, and any materials necessary to complete the project. Delays in communication may impact timelines and delivery dates.

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7. Fees, Payments & Refunds

Fees, payment schedules, and refund policies are outlined in individual project agreements. Deposits are non-refundable unless otherwise specified in writing.

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8. No Guarantees

While we provide professional guidance and industry expertise, we do not guarantee specific business, production, sales, or financial outcomes.

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9. Limitation of Liability

Design By Kii Neal, LLC is not liable for indirect damages, losses, or outcomes resulting from the use of consulting advice or recommendations.

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10. Right to Decline Projects

We reserve the right to decline projects that do not align with our expertise, availability, or values.

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11. Updates to These Terms

These terms may be updated at any time. Continued use of the website or services constitutes acceptance of the current version.

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12. Governing Law

These terms are governed by the laws of the jurisdiction in which Design By Kii Neal, LLC is registered.

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13. How to Contact Us

If you have any questions about the Terms & Conditions or Our Service, Please Contact Us at Info@designbykiineal.com